<h1>Patient Financial Services - Business Office Services</h1>

Hospitals and other healthcare providers are under constant pressure to optimize and accelerate their financial performance. By utilizing Anthelio's extensive resources and expertise, clients can improve the financial performance of their business office while cutting costs. Clients can engage Anthelio to provide one or more specific services within the business office or to provide complete business office services.

Business Office Outsourcing

Anthelio provides complete business office management services to hospitals and other healthcare providers. Anthelio's revenue cycle professionals can manage the entire spectrum of business office operations, focusing on financial performance and maximizing cash collections, allowing clients to focus on their core mission of providing quality patient care.

Billing

Anthelio's billing and claim submission team uses the most current electronic claims editing and billing tools while managing the entire claim submission process. In addition to ensuring that claims are submitted timely and correctly, the team also provides customer service help for any billing questions by patients.

AR Management

Driving down accounts receivable (AR) aging, increasing cash collections and improving costs within the revenue cycle are the primary focus of Anthelio's AR management service. Anthelio's team of specialized patient account representatives have experience with multiple payers and service types, allowing Anthelio effectively to provide a dedicated staff to match a client's specific needs. Clients also may assign accounts to Anthelio's AR management team at any time during the life cycle of a claim, on first day or at a more aged time such as 90 or more days.

Claims Status

Anthelio uses up-to-date claims management tools to track accurately a bill through the claims process. Advanced reporting and auditing processes enable Anthelio to maximize effectively the reimbursement for each claim. Anthelio also provides reports on denied claims, follow-up appeals or any other information requested by the client.

One Time Clean-up

Anthelio provides support to hospitals and healthcare providers who are implementing new technology through its patient accounting system conversion support services. Anthelio's revenue cycle professionals can provide a dedicated team of billing and collection resources to work down legacy system accounts receivable while its client’s staff focuses on a successful implementation of new systems.

Denial Management

Anthelio offers hospitals and healthcare providers a comprehensive set of services that addresses all types of denials. Any denial from a healthcare provider (including technical, coding and medical necessity) may be routed to Anthelio to address through its ADAPTive® Denial Management Solution, which is a proprietary process to:

Assess – Identify root cause issues of a denial
Document – Track denial reasons and ownership
Appeal – Work to turn denials into cash
Prevent – Stop future losses before they occur
Trend – Provide meaningful insight and analysis