Press Releases
PHNS Deploys Center 7 Service Management Platform
DALLAS, TX and LINDON, UTAH — March 23, 2007–
Center 7, Inc., the leading provider of SaaS platform services, and PHNS, a leader in information
technology and business process outsourcing services to the hospital industry, today announced
the deployment by PHNS of Center 7’s PilotCenter SaaS Appliance.
"We are extremely excited to deploy the PilotCenter service desk system," said Kent Smith, Chief
Technology Officer of PHNS. “The Center 7 PilotCenter SaaS platform coupled with the award winning
Wendia service management software suite will provide us with the management tools to give
unparalleled service to our hospital customers,” added Smith.
C7’s PilotCenter service management suite includes modules for change and release, configuration,
service level, knowledge, incident and problem, resource, purchase and availability management.
The Wendia system is highly flexible, scalable and an ITIL-certified service management system.
Key to this system is its unique ability to allow the automation of defined ITIL service process
requirements.
Utilizing the unique abilities of Center 7’s PilotCenter SaaS appliance platform, this installation
signals the beginning of a full ITIL certified service management system available as an appliance.
Wendia achieved the ITIL (integrated process-based best practice framework for managing IT services)
Service Support enhanced certification award for Point of Business 2.1. Wendia has also been certified
by Pink Elephant. PinkVerify™ indicates that a tool meets Pink Elephant´s mandatory and integration criteria
for ITIL compatibility for all seven ITIL IT Service processes.
“This is a major installation of our PilotCenter service management SaaS platform,” said Nathan
Hatch, President & CEO of Center 7. “We are providing leading applications like Wendia’s service
management software in innovative new ways, including the PilotCenter appliance platform, allowing
our customers access to the best of the best in software-as-a-service.”
About Center 7, Inc.:
Center 7 Inc. is a leading provider of a Software-As-A-Service (SaaS) platform marketed under the
PilotCenter brand. This unique on-demand software system provides the industry’s first end-to-end
SaaS framework and delivery system. Ranging from net-native direct Internet access to an on-site
appliance the C7 SaaS PilotCenter platform is a complete system including network migration,
information access and managed hosting all from a single provider. The PilotCenter SaaS suite
allows software vendors the ability to migrate from traditional packaged software distribution
models to network and web-based access and management for rapid deployment; resulting in increased
penetration and decreased costs. Software developers in the service management automation, enterprise
management and medical infrastructure markets already take full advantage of the PilotCenter SaaS
platform. For more information visit: www.center7.com.
About PHNS:
PHNS provides comprehensive healthcaring solutions for hospitals including information technology,
health information management (including medical record management and storage, transcription,
coding, release of information and electronic medical record services) and receivables management
services. Serving more than 400 U.S. hospitals, PHNS creates business-healthy hospitals by
improving operations, enhancing technology and increasing cash on hand. This allows hospitals
to focus on their core competency--patient care. PHNS is a national healthcare services
company headquartered in Dallas, Texas. See
www.phns.com for additional information about PHNS.
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