Press Releases

KLAS Report Gives PHNS Winning Score of 8.7

DALLAS--(BUSINESS WIRE)—February 21, 2008--PHNS, a Texas-based IT outsourcing company, won high marks for its IT application hosting services in the January 2008 Application Hosting report by KLAS Enterprises, LLC. KLAS is an independent research and consulting firm whose mission is to improve the delivery of healthcare technology by independently measuring and reporting on the performance of healthcare information technology vendors. The KLAS report gave PHNS an “Overall Satisfaction” rating of 8.7, which was the highest score of the nine vendors who received performance scores. PHNS received 100% scores in the categories of "Would You Buy it Again", "Services Delivered within Budget/Cost," “Keeps All Promises” and Would You Recommend to a Friend/Peer”. The KLAS report was prepared based on customer interviews and written surveys. It is the first application hosting report by KLAS, which stated that “application hosting was the largest and fastest growing area of IT outsourcing for providers.” "This KLAS report provides strong, independent validation of PHNS' application hosting services," said Chick Young, the company's chairman and co-founder. "We are especially pleased that PHNS scored the highest in the quality of our IT services staff, our executives’ interest in our customers and our on-time service delivery."
Young focused on a collection of client comments that were included in the report:

-- "PHNS has people who have the knowledge and training that we needed."

-- "PHNS has great leadership."

-- "The people in the guts of PHNS are hands-on and very knowledgeable. They are also very professional."

-- "[W]e have a culture of two organizations that is almost transparent to our employees because the PHNS employees act like they are our employees." The entire KLAS report can be found at www.KLASresearch.com. © 2008 KLAS Enterprises, LLC. All Rights Reserved.

About PHNS: PHNS provides information technology (IT) services for hospitals, other healthcare providers and businesses. PHNS' IT services include application hosting, co-location and managed services; electronic off-site data back-up and data vaulting; business continuity solutions; disaster recovery services; and systems integration services. PHNS also provides comprehensive business process solutions for hospitals including health information management (including medical record management and storage, transcription, coding, release of information and electronic medical record services), advisory and receivables management services. PHNS creates business-healthy hospitals by improving operations, enhancing technology and increasing cash on hand, which allows hospitals to focus on their core competency--patient care. PHNS has approximately 900 customers, including approximately 400 hospital IT and business process customers and approximately 500 IT customers. PHNS is headquartered in Dallas, Texas. See www.phns.com for additional information about PHNS.