PHNS’ Remote Hosting Services for Lawson Applications

PHNS’ Remote Hosting Services

PHNS provides knowledge-based, remote software and systems support and other services for hospitals for over 300 different healthcare applications. PHNS’ remote hosting services include migration of the applications to PHNS’ disaster proof subterranean data center, applications management, server management, network management, disaster recovery and business continuity and telephony services. PHNS offers unsurpassed protection from hurricanes, tornados, floods and other natural disasters with its data center that is located 85 feet underground and surrounded by solid rock in a hardened data center near Springfield, Missouri (see additional description of PHNS’ national data center below).

PHNS’ Lawson Remote Hosting and Support Services

PHNS has over five years of experience operating Lawson ERP systems in-house and has extensive hospital-focused information technology service and support experience with other widely-used ERP and healthcare-oriented technology solutions. PHNS also boasts unparalleled depths of Lawson expertise through PHNS’ successful partnership with GlobalStar Consulting. GlobalStar’s managers and consultants have been 100% devoted to implementing, upgrading and supporting Lawson ERP systems for more than 13 years – including the last nine years in service to Siemens’ RCO and ICO clients. GlobalStar’s veteran consultants have an unmatched level of Lawson experience and certifications, each with a minimum of eight years of devoted, hands-on experience implementing, upgrading and supporting Lawson systems, coupled with a minimum of 15–20+ years experience in their given areas of expertise (HR/Payroll, Finance, Materials Management, etc). GlobalStar has provided its Lawson expertise to over 150 hospitals (see additional description of GlobalStar below). PHNS and GlobalStar have teamed together to offer seamless transitions of Lawson applications to PHNS’ data center, combined with hosting, application support and consulting services (including upgrades to Lawson Version 9 if desired or required) at very attractive pricing.

GlobalStar’s Lawson Expertise

GlobalStar has extensive Lawson experience that it has gained by providing Lawson services to over 150 hospitals and over 250 other businesses, including the following:

• GlobalStar managers and consultants have been implementing and supporting Lawson ERP systems for more than 13 years since 1994 when Lawson first introduced its client/server solution;
• All GlobalStar Project Managers, Implementation Managers and Functional Consultants are certified in one or more Lawson suites;
• GlobalStar has successfully led hundreds of clients through on-time, on budget implementations of all of the Lawson modules plus the ancillary/complementary systems like Kronos, ADP, Crystal Reports, MS-Addins, etc.;
• Each of GlobalStar’s veteran software consultants/employees has a minimum of eight years of devoted, hands-on experience implementing Lawson systems, and 15–20+ years of experience in their given area of expertise (i.e., financials, HR/PR, procurement/materials, and technical), thus eliminating the “on the job training” that often exists with software consultants. GlobalStar’s experts know every process, every design option, every work around and every short cut involving Lawson applications; and
• GlobalStar consistently earns enthusiastic client satisfaction and reference-ability.

PHNS’ Subterranean Data Center

PHNS’ subterranean, national data center is located 85 feet underground in a solid limestone cave in the SpringNet Underground facility developed by City Utilities of Springfield, Missouri. This new data center, combined with PHNS’ redundant and high availability network, ensures PHNS’ hospital customers that their technology operations and patient information will withstand hurricanes, tornados, floods, earthquakes and other disasters. The state-of-the-art SpringNet Underground facility has been specifically designed by City Utilities to reliably provide centralized computing, disaster recovery, business continuity and data-storage requirements. SpringNet Underground offers the protection of a 56,000-square-foot facility housed in solid rock, 85 feet beneath the surface, delivering the perfect natural environment for business computing. The space is climate-controlled and is based on a unique "building within a building" design concept in which PHNS’ data center is located in its own underground facility surrounded in 8” of concrete. The facility employs multilevel identification cardkey, biometrics access and digital video surveillance as a part of its stringent on-site 24/7/365 manned security. SpringNet offers high-speed fiber optic Metropolitan Area Network (MAN) services and Wide Area Network services via connections to national carriers. Multiple physically diverse Internet feeds enable SpringNet's MAN and Underground services to offer high-speed access to anywhere in the world with the reliability and security associated with City Utilities’ utility operations. SpringNet's MAN services are delivered via 100 percent fiber to meet advanced networking requirements, and its network offers up to 10 Gbps Ethernet interfaces — an ultra-fast, high-bandwidth service to address businesses' aggressive computing and networking needs.

For Additional Information

Contact Ken Culbertson of PHNS for additional information regarding PHNS’ Lawson hosting, migration, support and consulting services—email at ken.culbertson@phns.com or by telephone at 214-257-7136.