Community Hospitals

PHNS enables community hospitals to improve efficiency, increase revenues and control costs by consolidating and leveraging their “back-office” resources, expertise, best practices and infrastructure. These “back-office”, non-core business functions include patient registration/admission, information technology, medical records/coding, revenue cycle, supply chain, and financial and accounting services.

Services

“Top-line" revenue improvement services:

  • More efficient and accurate patient registration/admission
  • Improved medical records management and documentation
  • Improved coding and transcription accuracy and turn-around-time
  • More accurate, upfront insurance verification/eligibility
  • Increased cash flow from improved billing/collection and revenue cycle

“Bottom-line” cost reduction services:

  • More efficient, lower cost, leveraged information technology services by consolidation into existing, high performance national infrastructure including:
    • Underground, secure data center exclusively for hospitals
    • Centralized applications management/selection/implementation
    • National, redundant, high speed telecommunications network
    • Centralized 7x24x365 national help desk
    • Improved information management through proprietary applications
    • Centralized, highest quality security
    • Consolidated desktop management
    • Improved, centralized disaster recovery
  • Improved, lower cost patient registration/admission
    • More efficient and accurate insurance verification/eligibility
    • On-line/kiosk registration
    • On-line scheduling/specialty referrals
  • More efficient medical records management
    • Centralized, off-site electronic transcription and coding
    • More efficient and accurate release of information
    • Regimented purging and destruction
    • More efficient and cost-effective storage and retrieval
    • Regular auditing/compliance
  • More efficient revenue cycle management
    • More efficient insurance verification/eligibility
    • Improved billing/collection processes and procedures
  • Lower purchasing costs through improved supply chain and contract management
  • Improved financial/accounting management
  • Improved productivity management
  • Disciplined strategic planning/assessment
  • Improved regulatory compliance/auditing
  • Interim management and advisory services

Community hospitals can benefit from PHNS’ unique, integrated community hospital single service offering through:

  • Aggregation, consolidation and sharing resources and infrastructure that successfully provides services to over 400 hospitals and 1,270 other customers
  • High quality experts who would otherwise be unavailable locally or unaffordable
  • “Top-line” revenue improvement
  • “Bottom-line” cost reductions
  • Improved patient/customer services
  • Improved physician services
  • Nationally recognized best practices and performance indicators
  • Improved operational efficiency through re-engineering business processes
  • Integration of disparate financial and clinical applications

The financial, accounting and supply chain services are provided by PHNS’ partner, Financial Resource Group, which is a highly regarded healthcare consulting company that provides financial, accounting and supply chain services to hospitals. PHNS and FRG have combined their substantial healthcare “back-office” expertise and infrastructure to create a unique, new integrated hospital services delivery system.