Receivables Management

By taking an innovative approach, PHNS offers a true revenue cycle solution that can bring significant financial value to your hospital organization by reducing administrative costs, increasing collection levels and dramatically lowering percentage of aged receivables. PHNS’ experienced billing and follow-up staff will recover cash from all payer types.

PHNS offers services to hospitals on a contract basis and utilizes a sophisticated and highly-structured collections process that yields superior recovery results, particularly for managed care receivables.

PHNS will expedite your hospital’s cash flow and maintain your accounts receivable at a pre-determined, acceptable level. PHNS is not the typical outside agency that your facility assigns accounts to for billing and follow-up. PHNS becomes an extension of your hospital’s patient accounting department and adds a level of automation and AR management above the rest. PHNS is solely devoted to managing and resolving your accounts receivable balances.

PHNS’ areas of expertise include managed care, Medicare, Medicaid, commercial insurance, workers’ compensation and self-pay accounts. Hospitals retain PHNS to act as an extension of their patient accounting department, assigning PHNS accounts at a predetermined timeframe, at any point in the revenue cycle.

PHNS’ receivables management offering provides hospitals proven solutions that cover the entire flow of the collection and follow-up timeline including the following:

• Billing and claims editing
• Collection / follow-up services
• Targeted collection / follow-up programs
• Large or small assignments, all financial classes, any age of receivables and all payer types
• Correspondence processing
• Denial management
• Contract compliance and appeals processing
• Business Office Outsourcing
• Patient contact center (inbound and outbound calls)