The PHNS Compliance Hotline was established to provide a mechanism for employees to report known or suspected violations of the PHNS Code of Corporate Conduct or applicable laws and regulations governing our business.  If you feel something is not quite right, let us know and we'll look into it.  The Hotline is staffed by a professional, independent organization trained to take the appropriate steps once a call is received. 

Passwords are frequently the only thing protecting private information from prying eyes.  Many web sites and systems require just a user name and password.  A strong password can help you. PHNS and PHNS' customers protect against hackers, identity theft and other privacy and security invasions.

Thank you to the 795 employees who responded to our second annual Regulatory Compliance Program Survey.  This issue of Your Compliance Connection will be devoted to summarizing the survey results.  PHNS Regulatory Compliance Program - In last year's survey, the overwhelming majority of respondents reported that their management team supported the goals and objectives of the PHNS Regulatory Compliance Program and the PHNS Code of Corporate Conduct.  This year, we were very pleased to see that even more of you responded that your management supports our Program and our Code of Conduct. 

The Privacy Rule allows for the use of alternative means of communication, such as fax and email as long as appropriate safeguards are in place.  The safeguards used must be reasonable and sufficient to "ensure the confidentiality, integrity and availability" of protected health information ("PHI") transmitted electronically, and "to protect against reasonably anticipated threats" to the security of such information.